About Us

Our Mission

We deliver proactive, reliable and high‑quality telecoms and technology services that help organisations of all sizes reduce costs, work smarter and communicate securely using modern technology.

Customer Satisfaction

90 %

Application End Users

1 +

International Deployments

5 +

Innovation

We embrace new ideas and technologies to continually improve how we support our customers.

Customer Focus

Everything we do starts with understanding our customers and delivering solutions that genuinely work for them.

Collaboration

We believe the best outcomes come from open communication, teamwork and strong partnerships.

Accountability

We take responsibility for our actions, our advice and the services we deliver — always acting ethically and transparently.

Agility

We adapt quickly to change, ensuring our customers remain supported as technology and requirements evolve.

Continuous Improvement

We are committed to learning, developing and refining our services to deliver lasting value.

Sustainability

We operate responsibly, reducing our environmental impact and supporting the communities we serve.

Customer testimonials

Lescost Transport Limited

North East-based independent logistics company Lescost Transport Limited, chose LM Global to manage both its business telecoms and mobile phone plans…

“The dedicated and responsive support provided by LM Global has been nothing short of exceptional,” said Erica Dempsey of Lescost Transport Limited.

“What really sets them apart is the combination of competitive rates and the professionalism and warmth of their staff. Every interaction feels personal and genuine, making us feel valued as clients."

“Partnering with LM Global has consistently exceeded our expectations, and I wholeheartedly recommend them to anyone seeking reliable and friendly telecoms services."

Visit our Contact page to find out how LM Global can support your business communications.

Lescost

Accounts

Nuby

LM Global was asked to provide telecoms assistance to leading UK and global baby accessories brand, Nuby…

“Working with LM Global has been a great experience,” said Simon Bissell, head of finance at Nuby.

“The team took the time to fully understand our requirements and presented several cost-effective options that matched our needs perfectly."

“Everything was smooth and straightforward, including the initial onboarding process."

“The staff have been a pleasure to work with, always quick to respond to any questions about phones, connections, or call types."

“Everyone we’ve dealt with has been consistently cheerful, helpful and proactive, and looked after us brilliantly."

“I wouldn’t hesitate to recommend LM Global to anyone looking for reliable, professional telecoms support.”

Nuby

Director

Commercial Joinery Specialists LTD

“Our business needed a provider that was not just competitive but genuinely cared about our experience as a client,” said Jonathan Cantes, Commercial Director.

"Partnering with LM Global has been a decision we’re extremely grateful for. Their focus on customer satisfaction is evident in every conversation and in every solution they provide."

"In short, we could not recommend LM Global highly enough. They are reliable, approachable, and genuinely committed to delivering the best outcome for their clients."

"We now have complete confidence in our telecom and IT systems, knowing that LM Global is supporting us every step of the way.”

CJS

Commercial Joinery Specialists LTD

Commercial Director

Protego

A telecoms partner that truly understands our business.

Protego Group offers a range of private medical insurance, dental and healthcare cash plans from leading health insurance providers.

The company recently transitioned its phone system and broadband to LM Global - a move that has supported and strengthened its continued growth…

Managing director, Jason Freeman said: “LM Global have taken the time to understand our business and provide tailored solutions that contribute to Protego’s growth and success."

“Having a consistent team of experts who know our account inside out is invaluable. LM Global is more than a supplier, they are a trusted partner - and we hope this relationship continues for many years."

Pro

Protego

Director

The Biscuit Factory

The perfect recipe for seamless communication.

When The Biscuit Factory made the decision to switch to LM Global, they weren’t disappointed…

Managing director, Ramy Zack said: “LM Global went above and beyond to ensure our telecoms switch over was smooth and completely seamless."

"We were provided with faultless support throughout the entire process, making what could have been a complex transition feel effortless."

"I would have no hesitation in recommending LM Global to anyone looking for a reliable, knowledgeable, and truly client focused telecoms service."

TBF

The Biscuit Factory

Director

Durham Aircon LTD

Refreshing service from start to finish Working with LM Global has been a breath of fresh air for Durham Air Conditioning Ltd…

"The team at LM Global were incredibly supportive, responsive, and professional throughout every stage of our project," said Kev Davis of Durham Air Conditioning Ltd.

"The level of communication and attention to detail they provided made a real difference, ensuring everything ran smoothly and efficiently."

"It’s clear they are committed not only to delivering high quality service, but also to building strong, long-term partnerships."

"We wouldn’t hesitate to recommend LM Global to others and look forward to continuing our relationship with them in the future."

Durham Aircon LTD

Managing Director

The Bayford Group

Long established UK business The Bayford Group, has been consistently impressed with the service provided by LM Global's mobile phone team, desk phone network team and management…

"Their rapid response times, professionalism and dedication truly set them apart," said Mike Garrick of The Bayford Group.

"Every interaction feels personal - they make you feel like a valued customer, not just another number. The team is always friendly, approachable, and willing to go the extra mile to ensure everything runs smoothly."

"We would highly recommend LM Global's services to any organisation seeking a reliable, customer focused communications partner."

"Nothing is ever too much trouble for them - and that level of care is rare and greatly appreciated."

TBG

The Bayford Group

IT Manager

Houghton-le-Spring Golf Club

Houghton-le-Spring Golf Club turned to LM Global to upgrade their broadband - resulting in greatly improved connectivity across the site…

"Working with LM Global has made such a difference to our club and we began to see the benefits straight away," said Club development officer Andy Kelly.

"Not only have they significantly improved our site connectivity but were able to reduce our overall costs at the same time."

"The whole process was smooth and straightforward, and their after-sales support has been outstanding. When we experienced an outage, an engineer was on site within a couple of hours to resolve the issue."

"Their expertise, responsiveness and ongoing support have been invaluable, and we wouldn’t hesitate to recommend LM Global to any organisation looking to upgrade their broadband connection."

HGC

Houghton-le-Spring Golf Club

Club Development Manager

Total Construction North East

Total Construction North East (TCNE) initially turned to LM Global to upgrade their telephone and broadband systems – a transition so successful, they expanded the relationship to include mobile device management…

"The whole process was handled efficiently, and the support we received from LM Global was excellent," said Rebekah Stubbs of TCNE.

"As a result, we decided to move the management of our mobiles to LM Global. Since then, we have seen improved network performance and reliability across our operations."

"We would have no hesitation in recommending LM Global to other organisations." Visit our Contact page today to experience the LM Global difference for yourself.

TCNE

Total Construction North East

Director

NERAF

NERAF is an independent Sunderland-based charity that provides free support for individuals and families affected by alcohol or substance misuse.

LM Global’s support has made a meaningful difference to the day-to-day running of the charity’s communications…

"Working with LM Global has been genuinely refreshing," said Shannon Frame of NERAF.

"We really value that they take the time to meet with us in person, explain everything clearly, and help us find ways to save money while still providing us with the support we need."

"We know we’ll never be their biggest customer, but they always look after us properly and make sure we understand every step of the process."

"The level of care and respect provided by LM Global means a lot to our charity."

NERAF

Managing Director